All of our shirts, pants, outerwear, sweater, belts and moccasins are made in Portugal, mostly in the same shops we've been working with for over 25 years. Our hand-sewn leather goods, hats and a few other items are made in America.
Shipping
We don’t use a 3rd. fulfillment house to process your order. We pick, pack and ship all orders ourselves from our own warehouse. If we receive your order by 12pm PST, we usually ship it to you that day. Otherwise it will ship on the following business day.
On occasion, we'll be out living our Atlantic Rancher life and shipments might be delayed by a day or two. If and when that happens, we will reach out and let you know.
Refunds
If for whatever you aren’t happy with your purchase from Atlantic Rancher, you may return it to us in like-new condition within 30-days of purchase and we’ll process a refund for the full purchase price of the item(s) being returned. Please be sure to follow the Returns policy and process.
Returns after the normal 30-day window are for store credit only.
Returns
Returns are easy, but please follow our process. Email us at orders@atlanticrancher.com, include your order number in the subject line and tell us what you'd like to return and why. We'll review your return request and email you a RMA (return merchandise authorisation) with the return-to shipping address. Please be sure to package your item(s) thoughtfully so goods aren’t damaged in the process. Select and use the carrier of your choice as return shipping is not covered by us. Please select “signature required” to ensure your return package is receipt confirmed.
We’ll let you know via email when your package has been received, inspected and your refund is issued. Refunds usually take 5-10 business days to process.
Excerpt from our 1998 catalog
A Haulin’ They Go!
From Dutch Harbor, Alaska, to Gloucester, Massachusetts, the fishing if best when the weather is at its worst…late Fall and Winter, that’s just the way the cycle runs. And if you work hard and can accept the risks, there’s ample reward to be had. It’s not for everyone. The U.S. Department of Labor ranks commercial fishing as the most dangerous occupation in America.
On deck or below, our Longliner’s Wool Vest is a warming companion in a place where companions are few and the only things warm are the manifolds in the engine room. The 100% Virgin Wool shell is fully lined with sateen quilted to a 100 gm Primaloft® insulation. Traditional button front placket closure; two, deep handwarmer pockets; zippered side-entry chest pocket.
Details
• 25th Anniversary Edition, each vest marked with unique serial number identifier
• 100% Virgin Wool, 580gm weight, mélange
• Fully lined with sateen quilted to 100g Primaloft® insulation
• Two deep hand-warmer pockets
• Side entry chest pocket with YKK zipper closure
• Top entry utility pocket inside at right hip
• Contrast trim piping throughout
Built with the usefulness and integrity of a knot tied right.
Delivery is on us for all orders over $150
Love it, or we'll repair, replace or refund your purchase
1. Where are your products made?
All of our shirts, pants, outerwear, sweater, belts and moccasins are made in Portugal, mostly in the same shops we've been working with for over 25 years. Our hand-sewn leather goods, hats and a few other items are made in America.
2. How would you describe the fit of your clothes?
Our fit is what we call contemporary, meaning they're not overly baggy or boxy, but have ample room and freedom of movement. Also, our outerwear is uninsulated, or very lightly insulated. It's cut with enough room to allow you to layer underneath, with a sweater, a vest or even a light down-filled jacket. For us, layering is always the way to go!
3. Will your shirts and pants shrink after washing?
Simple answer is no. All of our shirts and pants are pre-shrunk. At most you will experience a 2% shrink factor after washing and drying.
4. What is DryHandle®?
Dryhandle® is a 100% cotton, weatherproof fabric that we develop in 1995. Starting with 100% long-staple Egyptian cotton the thread is very tightly woven resulting in a fabric so dense that it's thornproof and, even at this stage, surpasses the U.S. government test for rainwear. The fabric is then impregnated through the proprietary DryHandle® process which irreversibly transforms the cotton fibers themselves to make them inherently water-resistant and stain-resistant. Unlike oiled or waxed cotton fabrics, DryHandle® is extremely lightweight, has no odor, won't stain other clothing or upholstery and resists stains from hard use and long wear. Despite being water-resistant, the weave contains millions of microscopic pores that vent moisture, making DryHandle® garments exceptionally breathable and comfortable to wear.
5. How long does delivery usually take?
Orders received by 2pm PST are usually shipped the same day. In most cases we ship via USPS Priority Package, and orders to the East Coast typically arrive in 4 days or less. West of The Mississippi orders arrive in 2-3 days.
6. How do i reach the founder of the company?
Easy! You can email him (that would be me, Engle) at engle@atlanticrancher.com or you can call me at 206-919-0943. I am around most of the time, but i miss you, I'll get back to you as soon as I can.
7. If an item is out of stock will you let me when it's available again?
We maintain an active "wait list." So when you send a message asking to be notified when the item, color and size becomes available, we actually do something worthwhile with your request. We catalog your request and email you once the item becomes available again.
8. Who writes your copy and are the stories true?
The answer to the first part of this question is: me, Engle Saez, founder of the company. For part #2...there's an old adage that applies here: "you can't make this shit up." And I will just say that the stories I tell are as true as I can make them and as accurate as my memory allows. That's a true story...
9: Where did the name Atlantic Rancher come from?
The origins of our company's name is a long story, one will share in blog post at some point. But for now, all should know that we are forever grateful to Susan Turner for her original and very creative idea.
10: How do I return or exchange a item?
Returns are easy, but please follow our process. Email us at orders@atlanticrancher.com, include your order number in the subject line and tell us what you'd like to return and why. We'll review your return request and email you a RMA (return merchandise authorization) with the return-to shipping address. Please be sure to package your item(s) thoughtfully so goods aren’t damaged in the process. Select and use the carrier of your choice as return shipping is not covered by us. Please select “signature required” to ensure your return package is receipt confirmed.
We’ll let you know via email when your package has been received, inspected and your refund is issued. Refunds usually take 5-10 business days to process.
If you need to exchange an item, the best process is this: 1. Place a new order for the item you want. 2. Return the item you don't want to us, following the process outlined above.